Granted that you can find one computer-person “willing” to help out by downloading and installing the WD Security Program.Īt any rate, I did receive a reply from WD to my original support ticket. Submitted a support ticket and hoping for a positive response.Ī positive response would indeed be nice! I’m reluctant to travel with non-encrypted USB backup drives, so the only workaround I have found (not a good one) is to have my drive unlocked via a 3rd party computer.
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